[公告]Proquest 宣告正式加入Clarivate

 Dear 

原Proquest CEO Matti Shem Tov 發出一封給客戶的公開信，宣告正式加入Clarivate

信件內容如下：

您好,

1938年，Eugene Power代表圖書印刷商的身分與客戶密西根大學達成了合作協議，共同應對研究領域的重大挑戰：如何解決珍稀文獻館藏在圖書館之間共享的難題。這一合作提出讓圖書館能夠透過微縮技術對文獻資料進行保存，使其得以共享利用。這一舉措開創了圖書館服務的新模式，讓讀者們能更方便地查閱到他們需要的資料，在這一背景下，ProQuest公司的前身University Microfilms International (簡稱UMI) 成立。

80多年來，ProQuest公司持續支持全球圖書館客戶的各項工作：面對挑戰，與圖書館一同建立創新解決方案，幫助圖書館更好地服務讀者。近年來，ProQuest公司聯合了多個產業領導者，包括Ex Libris、Innovative與Alexander Street等等，堅持 “以客戶為中心” 的服務理念，滿足客戶的需求。 ProQuest及旗下子公司與全球圖書館客戶攜手合作，為圖書館提供創新解決方案，涉及基於雲服務的學術資源探索系統、圖書館服務平台、學習與研究解決方案、新的電子書採購模式、資源共享模式、嶄新的電子書採選平台（marketplace）、文本與資料探勘技術等眾多領域。

加入科睿唯安後，雙方優勢互補，將為全球圖書館客戶提供更為全面的資源，滿足讀者全方位的資源需求，踐行使命，促進事業蓬勃發展。科睿唯安與ProQuest公司雙方強強聯合，將為客戶提供更全面的自然科學、社會科學、藝術及人文科學等多學科領域資源，有助於我們更好地滿足圖書館師生、研究人員科學研究生命週期各階段的資源需求，促進他們的學術成果產出，並提升他們與學校學術科研的國際影響力和知名度。

我們非常高興能成為科睿唯安的一份子，為全球圖書館客戶提供優質的服務！ 80多年來，我們與全球客戶攜手合作的模式經受住時間的考驗。未來，我們將繼續堅持“以客戶為中心” 的服務理念。我們將繼續遵循“公開透明、及時響應、開拓創新”的原則，一如既往地為客戶提供優質的服務。有關雙方進一步整合的信息，我們將及時與您分享。目前，雙方仍將保持獨立運營的模式 — 您目前ProQuest公司聯繫人及其聯繫方式保持不變。

今天，是ProQuest 公司80多年漫長發展史上具有里程碑意義的一天。這一天，為我們未來的發展帶來了新的機遇。當我們探索未來發展方向時，我們希望與全球客戶分享我們的計劃，並聆聽客戶的建議與反饋，為客戶踐行使命提供創新解決方案！

非常感謝您對我們的支持！

To our customers:

In 1938, a book printer’s representative named Eugene Power collaborated with his customers at the University of Michigan to solve a pressing research challenge: collections of rare research materials couldn’t be shared among libraries. That collaboration led to the use of microfilm to unlock research collections, making them shareable, compact and accessible. It revolutionized libraries and how they serve their users – and it marked the founding of ProQuest.

More than 80 years later, our approach is still remarkably similar: collaborate with customers to understand their challenges, innovate new solutions and help libraries better serve users. Over the years, we’ve united with like-minded market leaders – including Ex Libris, Innovative and Alexander Street – companies which share the same customer-centric approach. Together, we’ve partnered with libraries to deliver innovative approaches in a range of areas, including cloud-based library discovery and management, learning and research solutions, new e-books acquisition and resource sharing models, a brand-new marketplace for e-books, text and data mining technology, and a host of other advancements.

In joining Clarivate, we see an opportunity to support our customers with deeper resources and complementary strengths that can fuel an even bigger, more imaginative vision to serve you and your mission. The combination of Clarivate and ProQuest puts us in a great position to provide our customers with a full view of the academic research lifecycle, helping to accelerate learning outcomes as well as research output and impact with a more complete view of Sciences, Social Sciences, and Humanities. 

 

We’re excited to be part of Clarivate and what we can do for libraries as a combined organization. Our model of collaborating with our customers has stood the test of time for more than eight decades, and that won’t change. The qualities that you know and trust – transparency, responsiveness and innovation – will continue to guide us. We remain committed to keeping you informed about the integration of ProQuest and Clarivate in future communications. In the meantime, please continue to operate as usual with both companies – there are no changes to your contacts or their contact information.

Today marks a major milestone in our long history – one we believe holds great promise for the future. As we explore the opportunities ahead, we look forward to sharing our plans, gaining your feedback and building solutions that advance your mission.

 

Thanks for being our customer.

 

Matti Shem Tov

CEO, ProQuest, Part of Clarivate